We recommend that you burn the candle long enough to liquefy the entire top layer of wax, which can take a few hours. Allowing the wax pool to melt from edge-to-edge will keep the opening wide and prevent tunneling.
Always trim wicks to 1/4 inch before every lighting. This will allow for a cleaner, brighter and longer burn and also help avoid large flames and black, sooty residue on the container.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product Orders and Shipping
We accept all major credit cards (Visa, Mastercard, American Express and Discover), along with ShopPay, GooglePay, PayPal and ApplePay.
All orders begin processing the following business day. Orders placed after 12pm PST or on holidays are processed within 2 business days. Your package will arrive within 3-5 business days of processing. If there will be a significant delay in shipment of your order, we will contact you via email.
Not yet, but we're working on it! If you are located outside of the United States, please email contactus@perfumedwaxco.com for options in purchasing our products.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). If your shipment does not arrive or you have any issues, please email contactus@perfumedwaxco.com and we'll help resolve your issue!
If you need to edit or cancel your order, please email us with your order number at contactus@perfumedwaxco.com.
Returns and Exchanges
We hope you are 100% satisfied with your purchase from our site. If you are not completely satisfied, Perfumed Wax Co. will offer a refund on unlit, unused items within 30 days of your delivery date. For more information on processing a return, please email us at contactus@perfumedwaxco.com. Please see our Return Policy for more details.
